Legal
Privacy Policy
Last updated: May 29, 2026
FlowMax Plumbing LLC (“FlowMax,” “we,” “us”) respects your privacy. This policy explains what information we collect when you use our website and services, how we use it, and the choices you have.
Information We Collect
We collect information you provide directly to us and information collected automatically when you use our site:
- Contact details. When you submit our contact form or request a quote, we collect your name, email address, phone number, and any details you include in your message.
- Technical data. Basic server logs (IP address, browser type, pages visited) and a single preference cookie (
wm_theme) that remembers your light/dark display choice.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries, quote requests, and service questions;
- Provide, maintain, and improve our website and services;
- Send service-related communications, such as appointment or quote confirmations;
- Comply with our legal obligations and protect against fraud or misuse.
How We Share Your Information
We do not sell your personal information. We share it only with service providers who help us operate our business, and only as needed to provide our services:
- Email delivery. Our email provider sends transactional and, where applicable, marketing email on our behalf.
- Hosting & infrastructure. Our hosting and database providers store the data described in this policy.
- When required by law, or to protect the rights, property, or safety of our customers or others.
Cookies
Our website uses a single preference cookie (wm_theme) to remember your display setting. It contains no personal information and is not used for advertising or cross-site tracking. You can clear cookies at any time through your browser settings.
Data Retention
We keep personal information only for as long as needed to provide our services and to meet our legal, accounting, and reporting obligations. When information is no longer needed, we delete or anonymise it.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.
Data Security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.
Children's Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes will be made clear on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, contact us at contact@mysite.com, by phone at +1 234 5678, or by mail at 123 Business Street, New York.